Plugins Directory

Octrace Support – HelpDesk & Support Plugin

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site. Spend less time and effort on providing support for your customers and focus on your business instead.

Key Features:

  •  Email Support Module
  • Guest Tickets
  • Products Module
  • Automatic Tickets Assignment
  • Unlimited Support Tickets
  • Ticket Attachments
  • Support Satisfaction Survey
  • Ticket Private Notes
  • Support Agents Roles & Permissions
  • Custom Support Statuses
  • Ticket Scheduling