If you’re tired of getting the same support queries over and over (or just want to help your customers better), you should create a knowledge

Operating a company that offers many products can be difficult to manage at times. After all, customers will always have questions regarding your products and services. And, as a reliable and established business, it is your job to answer said questions in a timely fashion.

You’re here because you want to learn more about your readers. Who they are, what they think. And whether you’re trying to get feedback on your website or just looking to gather demographic information on your readership, one of the best ways to do that is with a survey.

If you’re just using WordPress to blog as a hobby… you can probably skip this post. But if you deal with any type of customers or leads and want to maximize those relationships, you should keep reading because I’m going to jump into a bunch of WordPress plugins that act as fully-functioning CRMs or help you connect your WordPress site to a separate CRM.

Inbox is a new product created by Zendesk, it allows multiple members of your company to manage emails together using a shared interface. You can

While a standard contact form is a simple way to allow your readers to send you feedback, a dedicated feedback plugin can help you get