As WordPress continues to grow, more and more people are turning to WordPress maintenance services to provide support for their site outside the scope of support they might receive from their managed WordPress host or Plugin / Theme provider.
Customers who might be interested in these types of maintenance plans are people who might not be as technically inclined who want to gain the benefits of using WordPress as a platform for their site without having to worry about constantly updating plugins because of security concerns, need peace of mind of having someone look after site backups and monitoring for downtime and so on.
These types of WordPress maintenance companies typically offer various levels of support which might include :
- Small fixes - Plugin or Theme clashes etc
- Core WordPress Updates
- Update of Plugins and Themes
- Website Monitoring
- Performance Optimization
This is a huge growth area for WordPress companies at the moment, as seen by companies who make their statistics public, so I thought I would take a look at some of the available services and see what they currently offer.
Updated: August 2015
I recently launched my own WordPress support and maintenance company under the WPLift brand. We offer plans from $49 which include automatic updates, backups and monitoring or for $99 we also include unlimited WordPress jobs. All plans also come with a free domain name, one year free hosting, $300 advertising credits and a developer license for ThemeFurnace so you get 17 premium themes also.
- Plans from: $49 per month
WPCurve are one of the largest companies in this space, with over 800 customers they report their revenues which stand at over $60k per month. They offer 2 different plans from $99 per month which includes unlimited small jobs for one website (1 job at a time), 24 hour live chat and email support, WordPress core updates, plugin and theme updates and off site backups.
- Plans from: $99 per month
WP Maintainer offers one plan which costs $99 per month, on signup you are entitled to a migration of your WordPress site to a new host. The plan covers core, them and plugin updates, website backups, sucuri security monitoring, there are no modifications included but you receive developer support from Sizeable Interactive’s team for site tweaks, modifications and more at $99/hour - half their current rate.
- Plans from: $99 Per Month
WP Radius have plans starting at $67 per month for unlimited website jobs, or $99 per month for unlimited jobs plus core plugin and theme updates, security monitoring and eCommerce support. Their top plan for enterprise customers costs $297 and also includes phone support and a dedicated account manager.
WP Site Care
WP Site Care offer 3 different plans starting at $29 per month for 24/7 monitoring, Daily Amazon S3 Backups, Updates - Core, Plugin and Theme. The next level is $79 per month which also includes site performance optimization, premium theme updates, SEO optimization and eCommerce plugin support. The largest business level plan includes everything from the first two plus site migrations, uptime monitoring, SEO analysis from MOZ and phone support, it costs $239 per month.
- Plans from: $29 Per Month
Maintainn is a service operated by WebDevStudios and starts off with a monthly maintenance plan at $49 which includes 24/7 Security Monitoring, Secure Off-Site Backups, WordPress Core Updates, Theme/Plugin Updates, with Add-on hours available. Their premium plan is $99 per month and also includes Online Video Tutorials, 1 Hour Support/monthly and a 30 minute response time.
- Plans from: $49 Per Month
The WP Butler
The WP Butler is a service run by Dave from DoItWithWordPress, there are no set plans - you can build your own plan as required and include features such as Backups, Updates, Malware Scan, Eyes on Your sites, uptime monitoring, development time, hosting, access to training videos and so on.
- Plans from: $10 Per Month
WP Valet are one of the larger companies who offer everything from custom development to site migration, monitoring, updates, security and so on. All plans are custom built to your needs using their online questionnaire.
- Plans from: Custom
WP Upkeep has plans starting at $70 per month which include - Weekly Manual Updates, Daily Incremental Backups, Update Roll-Back, Plugin & Theme Installs, SPAM & Revisions Cleanup, Database Optimization, Sucuri Security Scan, Uptime Monitoring & Performance Scans, Email Support and a Monthly Report. They also do an enterprise plan which also has Staging, Phone & Chat Support, Migrations, E-commerce Support and Consulting.
- Plans from: $70
WP Minder offers 4 different plans from $19.99 for their starter plan, up to $99 per month for the premium plan. Services offered include :
- Security Audit and Recommendations
- Daily Full-site and Database Backups to Amazon S3
- Twice-weekly WordPress and Plugin Updates
- Uptime Monitoring
- Database Optimization
- Spam Comment Cleanup
- Discounted Add-on Hours
- 24/7 Security Monitoring
- Access to our Video Tutorials Library
- Weekly Personal Site Check
- Monthly Report
- Plugin or Theme Installs
- 1 Hour Support Ticket
- Clone or Migrate Site
- Premium Plugin and Theme Updates
- Site Performance Check and Recommendations
- Plans from: $19.99