11 Best WordPress Feedback Plugin in 2021

Published on September 25th, 2013

Last Updated on April 12th, 2021

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Developing an effective content strategy that engages users, generates leads, and results in high conversion rates require careful attention to user feedback. A WordPress feedback plugin is designed to capture user feedback while being easy to use and deploy across your site. Here are eleven of the best feedback plugins for WordPress which are available now.

1. Formidable Forms

Overview

Formidable Forms is a solution-focused form builder with over 300,000 active installations. Designed for ease of use, this plugin provides a drag-and-drop interface for creating a diverse set of feedback forms, including multi-page forms, dynamic forms based on user input, surveys, registrations, testimonials, and suggestion boxes. Fully responsive, Formidable Forms provides page-specific deployment with responses stored in the WordPress database. In addition, Formidable Forms is GDPR-friendly, allowing administrators to modify IP tracking and data storage settings by user geo-location.

Formidable Forms PRO offers extended functionality, including smart forms with conditional logic for determining which forms should appear based on user behavior. In addition, the premium plugin allows users to create form relationships, cascading dropdown fields, and multi-page forms.

Pros

  • Support for surveys, quizzes, and contact forms
  • Optimized for speed and throughput
  • Mobile-responsive

Cons

  • Requires API integration
  • Smart forms with conditional logic only available in paid plan

Price

Formidable Forms PRO costs between $99 and $599 per year depending on functionality and expected submission rates.

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2. JotForm Feedback Button

Overview

With more than one million users, JotForm is an integrated plugin that provides a seamless feedback experience for the user. Enabling users to provide comments through a WordPress feedback form while maintaining their page position, JotForm increases user engagement, provides opportunities for gathering valuable user perspectives, and does not interrupt page flow. 

Instead, the JotForm Plugin displays a feedback button on-page. Selecting the button opens an on-page user interface for providing comments and suggestions. Once submitted, the interface closes leaving the user at the original page position. The JotForm Plugin also provides a user account for viewing form submissions, customizable feedback buttons, and a drag-and-drop interface for creating forms.

Pros

  • Simple drag-and-drop interface for form creation
  • Feedback responses are emailed to administrators
  • Feedback buttons are customizable

Cons

  • A limited number of submissions in the free plugin
  • Feedback button appears on all web pages

Price

JotForm premium plans cost between $29 to $99 per month depending on the number of form submissions and views.

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3. Hubspot

Overview

With more than 200,000 active installations in more than 100 countries and more than 100 five-star ratings, Hubspot provides a consumer relationship management plugin that works. Not only does Hubspot provide customizable forms and page-specific deployment, but this plugin also integrates with existing feedback forms to provide a one-stop analytics platform. Go beyond aggregating user responses by sending targeted emails to users selected from twenty templates or a design that you imagine.

With sophisticated analytics features, Hubspot allows you to study individual user behavior in conjunction with feedback to help you to understand how to improve your marketing and sales efforts. With minimal effort, you’ll be able to develop a professional marketing presence, benefit from in-built organizational tools, and improve your user experience and engagement levels. 

Pros

  • Page-specific pop-ups and forms
  • CRM integrates with existing form plugins
  • WordPress-integrated analytics platform 

Cons

  • Requires JavaScript
  • Requires a WordPress footer function to be integrated in your theme

Price

Paid Hubspot plans cost between $45 and $1200 per month depending on analytics and outreach functionality required.

Get Hubspot 

4. Strong Testimonials

Overview

The Strong Testimonials plugin provides a customizable form for requesting and displaying testimonials on your website. After a user submits a testimonial, Strong Testimonials provides options for redirecting them to another page and displaying a custom message. The testimonials can be displayed using a light or a dark theme, and you can display multiple testimonials using a slider, carousel, timer, or scrolling.

The premium version of Strong Testimonials offers an extended feature set, including a third-party importer for pulling testimonials from social media platforms, multiple collection forms distributed throughout your site, and a properties field for modifying default text and labels.

Pros

  • Testimonials can be customized directly from the view
  • Multiple templates available
  • Can embed testimonials from social media platforms

Cons

  • Does not import testimonials from other themes or plugins
  • Requires custom CSS for modifying fonts, margins, and borders

Price

Strong Testimonials premium plans cost between $29 to $89 for a license based on the number of site deployments and the feature set required.

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5. Helpful

Overview

The Helpful plugin captures user feedback with a simple question, “Was this helpful?” or a custom question of your choice. With the Helpful plugin, you can display an inviting WordPress feedback form with customizable options using short-code and a custom CSS file. Instead of filling out time-intensive comment or suggestion boxes, users can select simple “yes” or “no” options. In addition, polls can be replaced with a results animation to display aggregated user feedback. 

In addition, there are five themes that have customizable CSS files, or you can build your own theme. This feedback plugin for WordPress is available in English and German and is developer-friendly with options for generating a source code fork on GitHub. 

Pros

  • Simple, effective feedback concept
  • Multi-language support
  • Custom post types supported

Cons

  • No AMP Support
  • A limited selection of themes

Price

FREE

 Get Helpful 

6. Rate My Post

Overview

The Rate My Post plugin is a rating system for improving user engagement with a simple, performance-focused implementation. Designed to work seamlessly with page caching plugins, Rate My Post provides a lightweight, mobile-responsive design which is highly customizable. With options for displaying results at the beginning of each post, options for capturing per response and per page analytics, and options for modifying ratings from the administrator panel, Rate My Page is a highly customizable WordPress feedback plugin.

Rate My Post also provides a PRO version with additional widgets, including a:

  • Rating widget
  • Results widget
  • Social widget
  • Feedback widget
  • Top-ranking posts widget 

Each widget is customizable with options for displaying Rich Snippets in search engine results. 

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Pros

  • Users can send private feedback in addition to a rating
  • Works well with page caching plugins
  • GDPR-compliant

Cons

  • Customizable widgets only available in the paid version
  • Cannot rate archives or categories

Price

Strong Testimonials premium plans cost $49 per year for deployment to one site and $149 per year for deployment on five sites.

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7. TotalPoll

Overview

An easy way to garner poll results, the TotalPoll plugin provides text-based and picture-based polls and contests to increase user engagement. A self-hosted plugin with seamless WordPress integration, TotalPoll provides a drag-and-drop interface for generating polls, Structured Data implementation for search engine optimization, and five types of custom fields for collecting poll results. In addition, TotalPoll is designed to operate effectively on high-load websites and pages and is developer-friendly with integration with the WordPress REST API.

With over ten translations available, a highly rated customer support experience, and active plugin maintenance, TotalPoll is easy to use and is designed to provide functional, reliable performance to a broad user base.  The PRO version of TotalPoll also includes multimedia-based contests and polls, including video and audio. 

Pros

  • Date, IP address, member, and quota-limited polls available
  • Can randomize poll response options 
  • Can implement sequential questioning based on responses

Cons

  • Audio and video contests only available in the PRO version
  • Requires PHP 5.5 and MySQL 5.6 or later

Price

TotalPoll PRO costs $26 for a license.

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8. MOpinion

Overview

The MOpinoin Feedback Form plugin provides cross-website and page-specific deployment of feedback buttons for capturing user experiences with your website. Selecting a feedback button opens text input fields for capturing user suggestions and comments. In addition, you can add input prompts and questions to streamline user feedback. MOpinion also captures screenshots to provide additional data for understanding user perspectives and experiences.  

Each feedback entry captured by MOpinion is stored in a plugin-specific user account, as well as being optionally sent to administrator email addresses. In addition, the design of the feedback button and form are customizable, a site logo can be added to each form, and multi-language support is available.

In addition, user behavior, such as exit intent, can trigger the generation of feedback buttons and WordPress feedback forms on-page, and the position and design of these buttons are also customizable.

Pros

  • Single-click deployment
  • User behavior-triggered on-page feedback buttons
  • Screenshot captures

Cons

  • Text and sentimental analytics only available in the paid plan

Price

MOpionion paid plans cost between $229 and$579/month based on page views.

Get MOpinion 

9. WordPress Survey and Poll

Overview

A cross-browser compatible feedback plugin for WordPress with mobile-responsive displays, the WordPress Survey and Poll plugin deploys quiz, survey, and poll-based feedback forms throughout your website to increase user engagement and to improve your understanding of user behavior. This plugin also provides options for displaying animated graphics of responses. In addition, each feedback form is fully customizable with RGB pickers, live previews, and shortcodes for embedding forms into webpages. 

The Modal Survey plugin is a premium upgrade that provides professionally designed polls and survey templates. In addition, this plugin provides unlimited deployment of surveys and questions, a visual builder for designing custom surveys, and multiple formats for displaying survey results as well as exporting results for analysis.

Pros

  • Fully customizable forms
  • Unlimited surveys
  • 30+ available types of animations

Cons

  • No live results feed
  • Limited analytics visualizations

Price

Modal Survey costs $35 for a license and six months of support, with extended support for $11.25.

Get WordPress Survey and Poll 

10. React and Share

Overview

Increase user engagement by installing the React and Share plugin. Designed to make the process of giving feedback easy for the user, embedded React and Share buttons can appear throughout your website to sample user perspectives and to help you tailor the user experience. The React and Share Plugin also offers customizable buttons which can be easily integrated into WordPress themes.

In addition, the React and Share plugin aggregates user feedback and generates weekly and monthly reports to help you analyze your users’ experiences. By offering an easy way for users to provide feedback, Reach and Share can provide a more complete representation of the user experience over a text-based WordPress feedback form.    

Pros

  • Easy-to-use dashboard
  • Cross-browser support
  • Engages site visitors

Cons

  • Limited reactions options
  • Some limits on customizability

Price

FREE

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11. WordPress Reactions

Overview

The WordPress Reactions plugin captures visitors’ reactions to your website and content. With a selection of animated and static Emojis, WordPress Reactions assists you in detecting the following responses:

  • Like
  • Love
  • HaHa
  • Wow
  • Cool
  • Boring
  • Angry

Installing WordPress Reactions has led to up to a 15-second increase in on-page session times for some sits. With a single-click activation and site-wide deployment, WordPress Reactions provides a seamless way to garner real-time user feedback and increase user engagement. 

With the WordPress Reactions PRO version comes an impressive two hundred Emojis, each available as SVG-static and Lottie-animated files. A special shortcode generator will deploy your Emojis to the page and position that best suits your website. In addition, a reaction button can be combined with one or two Call-to-Actions to create a visual point of focus.

Pros

  • SVG-static and Lottie-animated Emojis
  • Live counters display user responses
  • Site-wide deployment with a single click

Cons

  • Limited selection of emojis in unpaid plan

Price

WordPress Reactions PRO costs $39 for one year of support and $199 for lifetime support.

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What WordPress Feedback Plugin Are You Using?

Capturing, aggregating, and analyzing user feedback is crucial for engaging users, improving the user experience, and increasing lead generation and sales conversion rates. By installing a WordPress feedback plugin in your website, you can identify user reactions to web content and find effective ways to tailor your site to achieve your goals. 

Do you have a favorite feedback plugin for WordPress? Has it helped you to engage your users more effectively? Let us know in the comments below! 

A team of WordPress experts that love to test out new WordPress related software, WordPress plugins and WordPress themes.