9 Best User Feedback Plugins for WordPress to Boost User Engagement

WordPress is the leading content management system worldwide. Whether running a blog or a website, you need an effective content marketing strategy to engage users, generate leads and increase conversation rates. However, for the same, you need to obtain user feedback. One of the easiest ways to collect feedback is by using a WordPress feedback plugin.

There are many WordPress feedback plugins available in the market. All the plugins come with unique features and capabilities. You need to deploy the right WordPress customer feedback plugin on your site to capture user feedback.  

With so many plugins, it becomes difficult to choose the right one. In this blog, we will compare the best WordPress feedback plugins to help you make an informed decision.

So, let’s get started.   

1. Formidable Forms

It is one of the best feedback form plugins for WordPress. It is a solution-focused form builder with over 300,000 active installations. The plugin provides a drag-and-drop interface for creating diverse feedback forms, including multi-page forms, dynamic forms based on user input, surveys, registrations, testimonials, and suggestion boxes. Fully responsive, Formidable Forms provides page-specific deployment with responses stored in the WordPress database. In addition, Formidable Forms is GDPR-friendly, allowing administrators to modify IP tracking and data storage settings by user geo-location.

Formidable Forms PRO offers extended functionality, including smart forms with conditional logic for determining which forms should appear based on user behavior. In addition, the premium plugin allows users to create form relationships, cascading dropdown fields, and multi-page forms.

Pros

• Support for surveys, quizzes, and contact forms
• Optimized for speed and throughput
• Mobile-responsive

Cons

• Requires API integration
• Smart forms with conditional logic only available in the paid plan

Price

Formidable forms have a lite version, which is available for free. In addition, Formidable Forms have different plans; pricing starts from $39.50 for basic, $99.50 for plus, $199.50 for business, and $299.50 for the elite. 

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2. JotForm Feedback Button

With more than one million users, JotForm is a feedback plugin for WordPress that provides a seamless feedback experience for the user. Enabling users to provide comments through a WordPress feedback form while maintaining their page position, JotForm increases user engagement, provides opportunities for gathering valuable user perspectives, and does not interrupt page flow. 

Instead, the JotForm Plugin displays a feedback button on-page. Selecting the button opens an on-page user interface for providing comments and suggestions. Once submitted, the interface closes, leaving the user at the original page position. The JotForm Plugin also provides the following:

• A user account for viewing form submissions.
• Customizable feedback buttons.
• A drag-and-drop interface for creating forms.

Pros

• Feedback responses are emailed to administrators
• Feedback buttons are customizable

Cons

• A limited number of submissions in the free plugin
• Feedback button appears on all web pages

Price

JotForm premium plans cost between $34 to $99 per month, depending on the number of form submissions and views.

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3. Hubspot

With more than 300,000 active installations in more than 100 countries and more than 150 five-star ratings, Hubspot provides a consumer relationship management plugin that works. Not only does Hubspot provide customizable forms and page-specific deployment, but this plugin also integrates with existing feedback forms to provide a one-stop analytics platform. Go beyond aggregating user responses by sending targeted emails to users selected from twenty templates or a design you imagine.

With sophisticated analytics features, Hubspot allows you to study individual user behavior in conjunction with feedback to help you to understand how to improve your marketing and sales efforts. With minimal effort, you can develop a professional marketing presence, benefit from in-built organizational tools, and improve your user experience and engagement levels.

Pros

• Page-specific pop-ups and forms
• CRM integrates with existing form plugins
• WordPress-integrated analytics platform 

Cons

• Requires JavaScript
• Requires a WordPress footer function to be integrated into your theme.

Price

Paid Hubspot plans cost between $450 and $1200 per month, depending on the analytics and outreach functionality required.

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4. Strong Testimonials

The Strong Testimonials plugin provides a customizable form for requesting and displaying testimonials on your website. After a user submits a testimonial, Strong Testimonials provides options for redirecting them to another page and displaying a custom message. The testimonials can be displayed using a light or a dark theme, and you can display multiple testimonials using a slider, carousel, timer, or scrolling.

The premium version of this WP feedback plugin offers an extended feature set, including a third-party importer for pulling testimonials from social media platforms, multiple collection forms distributed throughout your site, and a properties field for modifying default text and labels.

Pros

• Customize the testimonials directly from the view
• Multiple templates available
• Can embed testimonials from social media platforms

Cons

• Does not import testimonials from other themes or plugins
• Requires custom CSS for modifying fonts, margins, and borders

Price

Strong Testimonials premium plans cost between $29 to $69 for a license based on the number of site deployments and the feature set required.

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5. Rate My Post

The Rate My Post plugin is a rating system for improving user engagement with a simple, performance-focused implementation. Designed to work seamlessly with page caching plugins, Rate My Post provides a lightweight, mobile-responsive design that is highly customizable. With options for displaying results at the beginning of each post, capturing per response and per page analytics, and modifying ratings from the administrator panel, Rate My Page is a highly customizable WordPress feedback plugin.

Rate My Post also provides a PRO version with additional widgets, including a:

• Rating widget
• Results widget
• Social widget
• Feedback widget
• Top-ranking posts widget 
• Each widget is customizable with options for displaying Rich Snippets in search engine results. 

Pros

• Users can send private feedback in addition to a rating
• Works well with page caching plugins
• GDPR-compliant

Cons

• Customizable widgets only available in the paid version
• Cannot rate archives or categories

Price

Strong Testimonials premium plans cost $49 per year for deployment to one site and $149 per year for deployment on five sites.

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6. TotalPoll

An easy way to garner poll results, the TotalPoll plugin provides text-based and picture-based polls and contests to increase user engagement. A self-hosted plugin with seamless WordPress integration, TotalPoll provides the following:

• A drag-and-drop interface for generating polls
• Structured Data implementation for search engine optimization
• Five types of custom fields for collecting poll results

In addition, TotalPoll is designed to operate effectively on high-load websites and pages and is developer-friendly with integration with the WordPress REST API.

With over ten translations available, a highly rated customer support experience, and active plugin maintenance, TotalPoll is easy to use and is designed to provide functional, reliable performance to a broad user base. The Pro version of TotalPoll also includes multimedia-based contests and polls, including video and audio.

Pros

• Date, IP address, member, and quota-limited polls available
• Can randomize poll response options 
• Can implement sequential questioning based on responses

Cons

• Audio and video contests only available in the PRO version
• Requires PHP 5.5 and MySQL 5.6 or later

Price

 TotalPoll Pro costs $59 per year for a single site.

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7. WordPress Reactions

As the name suggests, WP Reactions is the best WP feedback plugin that helps you obtain user feedback through animated emojis. The plugin’s primary purpose is to increase engagement on the website through emojis and collect feedback to understand users’ needs. With a selection of animated and static Emojis, WordPress Reactions assists you in detecting the following responses:

• Like
• Love
• HaHa
• Wow
• Cool
• Boring
• Angry

Installing WordPress Reactions has led to a 15-second increase in on-page session times for some sites. 

It gives the option to deploy emojis on the entire site with one click activation. It offers 14 Lottie Animated Lightning Fast emojis and 14 Lightning Fast SVG files. The emoji pickup gives you an exact lineup of emojis, and you can just drag and drop to set the emojis properly. 

The plugin has a lite and a premium version. The premium version offers great features like 200 JoyPixels Lottie Animated Emojis, 200 JoyPixels SVG Static Emojis, shortcode generator to arrange emojis sitewide, and more. 

Pros

• Easy to use and powerful plugin.
• A lot of customization options.
• Analytics dashabord to get insights into the users’ reactions.
• It is responsive on all of your devices and screen sizes.
• Excellent customer support team.
• Live counters display user responses.

Cons

• The plugin might not be compatible with several WordPress themes.
• It might conflict with other plugins on the site.
• Overuse of emojis can distract the users on the site.

Price

Free Version. The price of the pro version starts from $29.99 and goes up to $249.99 per year. The best thing about the plugin is that it comes with a 14-day risk-free money-back guarantee.

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8. Marker.io

It is another well-known feedback plugin for WordPress sites that provides feedback with screenshots & technical meta-data instantly into your project management tool. You can integrate this plugin into your project management tool and obtain feedback from users in a highly appealing manner with the help of emojis, text, annotations, images, and more. 

You can customize the look & feel of the widget and also control who can view it. If you integrate the project management tool with the plugin, you can notify clients instantly when the issue gets resolved.

Pros

• It integrates easily with project management tools like Jira, Trello, GitHub, and more to report a bug. 
• The plugin offers an effective method for clients & users to discuss reports.
• The users can give feedback by uploading a file apart from text, images, shapes, or emojis.
• The clients can view past feedback instantly on the WordPress site.
• It offers fully customizable feedback forms.

Cons

• Some users have issues using the text tools.
• It doesn’t offer a feature suitable for bug tracking, like issue prioritization or reporting metrics.

Price

Marker.io pricing starts from $39 and goes up to $259 per month. You can purchase the best plan as per your needs.

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9. Quiz and Survey Master

Quiz and Survey Master is one of the best WordPress customer feedback plugins. As the name suggests, the plugin lets you use highly enticing quizzes to drive traffic and increase engagement on the website. In return, it also helps to get feedback from the users. 

With the help of this plugin, you can send different types of questions to the users, like multiple choice, true or false, open-answer-question, multiple responses, number, fill-in-the-blank, etc. It also allows you to customize everything users see and engage with on the website. You can use “template variables” to produce personalized text for the users.

Pros

• It is easy-to-install, and use for anyone.
• The plugin offers extensive reports and analysis of the responses to your quizzes and surveys.
• It integrates well with third-party tools, along with email marketing and payment gateways.
• Provide hints to the users and enable comment boxes for every question and comment section when the survey or quiz ends.

Cons

• The plugin has a steep learning curve.
• It might have compatibility issues with different WordPress plugins & themes.
• There is limited support available from the team.

Price

Free

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Wrapping Up

In the end, feedback is necessary for any website to enhance user experience and engagement. The WP feedback plugins are great for obtaining user feedback and implementing changes accordingly. 

We have already discussed the best WordPress feedback plugins, pros & cons, and pricing. It has various features, customizable feedback forms, advanced analytics, and more.

Now, it’s your time to choose the right feedback plugin for WordPress site. By choosing a suitable plugin, you can obtain feedback, do analysis, and take action to make your site better for users.