Getting feedback from your site visitors is a great way to improve your site, they may mention something you have been overlooking or something you thought was working perfectly. I have mentioned review and rating plugins before and we talked about how to increase engagement with your readers. If would like to get specific information from your site visitors, then running a poll is a great way to do so – In this post I will be looking at how you can do that using the Total Feedback plugin.
The plugin is free to download and try for 14 days, then it costs $29.99 for a single site or $69.99 for 5 sites.
This is how the poll appears on your site, sliding up from the bottom of the screen when activated :
Install The plugin
Visit “Plugins” > “Add New” > “Upload” and upload the plugin zip file.
Activate the plugin and you will see it adds a new menu to your admin area called “Total Feedback”. Let’s look at how to configure your first poll.
Create a Poll
The Create Poll menu is your first stop, Here you setup the question you want to ask, whether it is single / multi choice or a free text answer. You then enter the availble answer choices and choose where the poll should appear – sitewide or on specific posts / categories / pages etc.
Hit “Save Poll” and visit your site – if you scroll down you will see the Poll slide up with the settings you created. Use the “View Responses” menu item to see what people are answering.
Customer feedback is big business on the internet, there are countless companies running SAAS to provide functionality similar to this for monthly fees, so for this plugin to do it for just $29.99 seems a great bargain. Not every blog will require this, I can see it coming into its own on E-Commerce and service sites where small tweaks to functionality can result in extra income.